Privacy Policy
Effective date: August 26, 2025
Introduction
This Privacy Policy explains how ROLLerUP Solutions Inc. (“ROLLerUP,” “we,” “us”) collects, uses, discloses, and protects personal information when you use our website, contact us, or receive our services. We are committed to handling personal information in a manner consistent with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial laws.
Contact Information
Privacy Officer:
ROLLerUP Solutions Inc.
Address: 1151 Gorham St Unit #8, Newmarket, ON L3Y 8Y1
Email: privacy@rollerup.ca (or contact@rollerup.ca)
Phone: 855-576-5587
What We Collect
Information you provide: name, email, phone, address; project details; billing/transaction info; feedback. Information collected automatically: IP, device/browser, pages, time/date, referrer; cookies for functionality, analytics, advertising measurement.
Purposes and Legal Basis
Respond to inquiries; provide quotes/services; schedule site/service; manage accounts and payments; improve products/services; surveys/feedback; marketing with express consent; legal compliance and protection.
Consent
By providing personal information, you consent to our collection, use, and disclosure for the purposes described. You may withdraw consent at any time (subject to legal/contractual restrictions) by contacting our Privacy Officer.
How We Share Information
We do not sell personal information. We may disclose to service providers (email/SMS, hosting, analytics, payments, logistics), professional advisors, and authorities where required by law.
Cross‑Border Transfers
Some service providers may store or process personal information outside Canada (e.g., U.S.). Your information may be subject to the laws of those jurisdictions.
Retention
We retain personal information only as long as necessary for the purposes outlined or to meet legal, accounting, or reporting requirements. We securely destroy or anonymize when no longer required.
Accuracy and Your Rights
You may request access to and correction of your personal information and an explanation of how it has been used and disclosed within the previous year.
Security
We use administrative, technical, and physical safeguards to protect personal information. No method is completely secure; use strong passwords and notify us of suspected compromise.
Cookies and Similar Technologies
We use essential cookies. With your consent, we may use analytics/advertising cookies. Manage cookies via browser settings; disabling may affect functionality.
Marketing and CASL
We comply with Canada’s Anti‑Spam Legislation (CASL). We send commercial electronic messages only with implied or express consent. Unsubscribe anytime from our emails or contact us.
Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13 without appropriate consent.
Breach Notification
If a breach of security safeguards creates a real risk of significant harm, we will notify affected individuals and the Office of the Privacy Commissioner of Canada as required by PIPEDA.
Third‑Party Links
Our website may link to third-party sites. We are not responsible for their privacy practices. Review their policies.
Changes to This Policy
We may update this policy from time to time. Changes will be posted with an updated effective date. For material changes, we will take reasonable steps to notify you.
How to Contact Us or Make a Complaint
Contact our Privacy Officer using the details above. You may also contact the Office of the Privacy Commissioner of Canada (www.priv.gc.ca, 1‑800‑282‑1376).
