Frequently Asked Questions (FAQs)
Welcome to the ROLLerUP FAQ page! Here, you’ll find answers to all your questions about our Roller Shutters, Outdoor Privacy Screens, Retractable Screens, Pergolas & Pavilions, and Awnings. Whether you’re seeking protection, privacy, or style, we have the solutions to improve your outdoor space.
Roller Shutters
No, Applying automotive antifreeze to a powder-coated aluminum surface could potentially lead to discoloration or damage to the coating. Powder coating is a type of finish applied as a free-flowing, dry powder, which is typically cured under heat to form a hard finish that is tougher than conventional paint. However, it’s not impervious to all chemicals.
Automotive antifreeze, which usually contains ethylene glycol or propylene glycol, can be chemically aggressive. It’s designed to withstand the harsh environment of an engine’s cooling system, which means it can be quite corrosive to other materials. When it comes in contact with a powder-coated surface, several things might happen:
- Discoloration: The chemicals in antifreeze can react with the pigments or the binder in the powder coating, leading to color changes. This is more likely if the coating is exposed to antifreeze for an extended period.
- Chemical Reaction: There could be a chemical reaction between the antifreeze and the components of the powder coating, which might lead to the breakdown of the coating’s structure.
- Surface Damage: Prolonged exposure to antifreeze can potentially soften or degrade the powder coating, leading to a loss of gloss, cracking, or chipping.
It’s important to note that the actual outcome can vary depending on the specific formulation of both the antifreeze and the powder coating.
ROLLerUP relies on high-quality materials and we carry exclusively well-manufactured shutters. These shutters employ both rolled and extruded aluminum constituents. Some shutters utilize a core composed of durable hard resin or polyurethane.
We stand behind our product lines! When securely closed, roll up shutters potentially enhance energy efficiency by increasing the insulation of doors and windows.
When fully closed, roll up shutters offer natural light blocking capabilities. They won’t interfere with home or office artificial illumination, of course. They will serve well as constituents of home theaters when customers desire an absence of natural and artificial light.
Yes, these shutters supply excellent protection for windows in Ontario. We’d like to elaborate upon some of these characteristics:
UV Protection: When closed, our stylish roll up shutters help block the penetration of damaging UV light into the interior of rooms.
Rust Resistance: Manufacturers use aluminum in roll up shutters, a highly rust-resistant metal. Well cared for roll up shutters will resist rusting for many years if owners maintain them in a clean, dry condition.
Resistance to Rain And Wind: Our durable roll up shutters help protect glass doors and windows against the damaging impacts of most heavy rains and wind storms in this part of Canada.
Storm Protection Features: Shutters offer enhanced protection against hail storms by serving as a protective barrier for the glass in doors and windows.
Weatherproof in Every Season: Customers report these stylish roll up shutters help protect residential and business interiors during every season of the year. When closed, they serve as a shield against many of harsh impacts from the elements.
These stylish lightweight shutters offer several key features of interest to customers. Tech savvy owners may use them in conjunction with automation technology and access control programs. Consider some of the most important compatibility technologies for these products today:
Smart or Automated Homes: Ask the technicians who automate your home to work with our installation technicians to help incorporate roll up shutters into a seamless, secure home automation network via an access control program.
Remote Keypad: Today, some apps and software programs permit customers to lock and unlock doors remotely; our roll up shutters will work with these software programs when fully integrated into home access control systems.
Alexa: Consider using Alexa to issue orders on your behalf to your automated roll up shutters after you fully automate your premises and obtain voice-activated capabiities through appropriate interface software platforms.
Mobile Phone: If your security program has integrated your roll up shutters into your home security plan, you can use compatible software platforms to control access to your shutters via a mobile phone.
Sensor: Consider installing motion detection sensors to prevent your roll up shutters from closing on people, pets, or objects, such as vehicles or lawn mowers. You can integrate the sensors into your automated home network, too!
Yes! We help customers obtain attractive custom products designed to fit specific windows and doors in their homes and businesses.
Manufacturers design roll up shutters to work manually (with a hand powered crank, coiler tape, spring or coiler crank), or electronically (with an electric motor operated via a button, switch, remote control or cell phone).
Installing these shutters will improve the ability of the glass to resist damage from hail, wind, and many types of blowing debris. Significant damage may still occur, but will happen infrequently because the shutters provide a protective barrier against most impacts.
We carry sturdy shutters designed to make intrusions and vandalism more difficult. These products also significantly increase privacy at night.
No security product can deter burglaries 100% of the time, but our shutters do enhance site security, especially when used in conjunction with an alarm system and/or an access control system. Our commercial roll shutters include two special security components designed to make the mounting hardware and window sill more difficult to access from outside (Safe guide rail and Safe u-sill). Roll shutters will increase privacy at night while hindering intruders from obtaining direct contact with glass doors or windows.
Yes. Our company will apply customized logo decals for you upon request for an additional charge. The product tolerates painting well, too.
Certainly! We even market secure retail merchandise cabinets using these attractive products. Merchants use them to display jewelry, tools, alcoholic beverages, and cigarettes.
We typically maintain a 2 to 4 week delivery cycle. We complete rush orders within seven days, and require additional charges for this expedited service.
Worldwide. We ship small orders directly to customers. Freight Line typically processes large orders on our behalf, and will contact you to determine a mutually convenient delivery date and time.
Outdoor Privacy Screens
No. These lovely transparent screens admit some light (but they will block sun glare).
We carry a variety of beautiful privacy screen designs and colors.
A rolling privacy screen will prevent many (but not all) flying insects from penetrating into a patio or other backyard oasis. It cannot afford 100% protection, of course.
ROLLerUP privacy screens are highly effective in providing visual privacy and enhancing security for outdoor spaces.
Yes, privacy screens maintain their effectiveness at night, though additional measures like lighting may enhance security.
By blocking the view from the outside, ROLLerUP privacy screens create a more secure environment, making it difficult for potential intruders to scope out your property or monitor your activities.
Yes, ROLLerUP screens are designed for easy installation and low maintenance, ensuring a hassle-free experience while providing an effective security solution for your outdoor areas.
Retractable Screens
Retractable screens are an innovative solution that utilizes a mechanism of tracks and rollers to retract the screen into a compact housing when not in use. This enables homeowners to enjoy unobstructed views while ensuring that insects and debris stay out. The screens are made of durable mesh material that allows fresh air to flow through, thereby improving indoor air quality and reducing the need for artificial cooling.
Retractable screens are easy to operate, low maintenance, and can be customized to fit any window or door frame. They offer a practical and convenient solution for homeowners who want to enjoy the benefits of natural ventilation without compromising on comfort or privacy.
Retractable screens can be installed on most types of doors and windows, including single doors, French doors, sliding patio doors, and windows of various sizes. However, it is always recommended to consult with a professional installation service to ensure compatibility and proper installation.
Retractable screens offer a convenient and versatile solution for homeowners. They can be easily pulled down or retracted when needed, providing protection from insects, harsh sunlight, and other outdoor elements while still allowing fresh air and visibility. Their versatility lies in their adaptability to various spaces including doors, windows, and patios, making them a great option for both insect protection and overall convenience.
Absolutely! ROLLerUP retractable screens are versatile and can be used in both indoor and outdoor settings. They are perfect for enhancing privacy on patios, balconies, and terraces, as well as for interior spaces where you want to control light and visibility. The screens are designed to withstand various weather conditions, making them durable and long-lasting.
ROLLerUP retractable screens are designed for easy operation, with options for manual or motorized controls. The screens can be retracted smoothly and quietly, and maintenance is minimal. Regular cleaning with mild soap and water is usually sufficient to keep the screens in good condition. For motorized screens, occasional checks and servicing can help ensure optimal performance.
With proper care and maintenance, retractable screens can last for many years. High-quality screens from ROLLerUP are designed for durability and can withstand various weather conditions.
Pavilions and Pergolas
These structures can be equipped with privacy screens, curtains, or louvered panels, which can be adjusted or closed to block the view and create a more intimate space.
Yes, they can offer protection from the sun, rain, and wind. Many designs include weather-resistant materials and features like retractable canopies, solid roofs, or integrated drainage systems to ensure comfort in various weather conditions.
ROLLerUP's pergolas and pavilions are made from durable, weather-resistant materials like aluminum, treated wood, and high-quality fabric for canopies. These materials are chosen for their durability and low maintenance.
Yes, they can be customized to fit specific needs and preferences. This includes choosing different sizes, colors, materials, and additional features like lighting, heating, or motorized screens.
Prefabricated structures are designed for easy installation, often requiring less time and effort compared to custom-built options. Many models come with detailed instructions, and professional installation services are available.
Prefabricated pergolas and pavilions from ROLLerUP are designed to be low-maintenance. Regular cleaning and occasional checks for wear and tear are typically sufficient to keep them in good condition.
Yes, with the right features and accessories, these structures can be used year-round. Adding heaters, wind-resistant screens, or waterproof canopies can extend the usability of your outdoor space during colder or wetter months.
Prefabricated pergolas and pavilions often cost less, require less time to install, and offer more predictability in terms of design and quality. They are an excellent choice for those looking for a quick and effective solution.
Awnings
Terrace awnings provide protection from the sun, rain, and UV rays, enhance outdoor space appeal, and help reduce energy costs by blocking direct sunlight.
Yes, awnings are suitable for both homes and businesses, such as restaurants and cafes, enhancing outdoor comfort and curb appeal.
ROLLerUP offers full cassette, semi-cassette, and open cassette retractable awnings, which can be manually or electronically controlled.
The awnings use high-quality fabrics from Stobag, including spun-dyed acrylic and Clear Brilliant Acrylic fibers, offering UV protection and durability.
Awnings reduce indoor temperatures by blocking sunlight, decreasing the need for air conditioning, and protecting against cold winds in winter.
Yes, ROLLerUP provides a wide range of colors, sizes, and styles to match your specific needs and aesthetic preferences.
Fire Shutters
Fire-rated roll-up shutters are protective barriers that help prevent the spread of fire and smoke, providing safety for occupants and protecting property.
Fire shutters are connected to the building's fire alarm system. When triggered, they close automatically, compartmentalizing areas to contain fire and smoke.
They provide critical safety by slowing fire spread, protecting occupants, and minimizing property damage. They also comply with fire safety regulations.
Fire shutters have ratings such as 45 minutes, 1.5 hours, 3 hours, and 4 hours, indicating how long they can withstand fire exposure.
They can be installed on windows, doors, counters, and even garage doors in both residential and commercial properties.
Fire shutters vary based on their operation mechanism, such as motorized or gravity-activated models, and the type of fire detection system used.
Security Films
The film holds shattered glass together, preventing it from breaking into dangerous shards, thus enhancing security and safety.
It provides protection against break-ins, UV rays, and accidents, and helps regulate indoor temperature for energy efficiency.
No, the film is nearly invisible and does not obstruct the view or natural light.
Yes, it blocks up to 99% of harmful UV rays, protecting furniture and interiors from fading.
Certain types of films can provide privacy by blocking visibility from the outside.
With proper maintenance, the film can last for many years, providing long-term protection.
Yes, it can be retrofitted to existing windows without the need for replacement.
The film reflects solar heat, reducing the need for air conditioning in the summer and heating in the winter.
