All good, just haven’t wired them up yet because it’s winter. I had them installed very late in the fall. Our friend has them, and they are fantastic. The installers are very professional, and very polite and clean and organized. Much appreciated these days!
My total experience from start to finish was a total pleasure. Professional in every way from Kirill in sales to Mania in the office to the whole install team. There was attention to detail, and follow up all the way thru. And there is still a custom piece to come .I will update this review in the next couple of weeks. But I have all the confidence in the world that the final pieces will be the crowning touch. Thanks to everyone on the team for a job well done so far !!!
We couldn’t be happier with our RollUp door and the service we have received. The employees have all been very helpful and responsive from beginning to end, from customer service, sales to warehouse staff. Delivery was even ahead of schedule. The product itself is top notch. Excellent quality and it looks fantastic. Thank you ROLLerUP.
This company and the people we were contacted by were a pleasure to deal with. They literally made a accommodations to work around the times we were available. Great to deal with. A BIG Thank you to Irene , Mylene and Alex for all your help. The roll shades look amazing. Also to the two guys that came to install, they were fast and clean. Thank you Rita & Frank 🙂
I used ROLLerUp for a small roll up door on my backyard patio bar. They were quick to come measure the project. Delivery was within a reasonable time line ( 4/5 weeks). Installation was quick and professional. I am very satisfied with this product and company. I would certainly recommend them to anyone needing their services.Allen P.
I don’t post often, but my experience with Roller Up was so positive that I felt it necessary to share. From the initial consultation with Kirill, to the install, and finally the UNBELIEVABLE customer support from Marina, I can’t recommend this company enough. The quality of shades are top notch and this is a company that truly cares about its customer. I had a couple of small adjustments that were required after I had already paid in full, and even though they could have shrugged it off, roller up did the opposite and helped me out immediately. Marina made sure I got the support I needed, by sending out a tech and connecting me with someone over zoom as well, just to make sure everything was working as it should (btw, THANK YOU, Eugene, for the patience and support you gave me as well). I could go on and on but basically just wanted to give roller up my highest praise and I fully recommend this company to anyone looking to install any of the products they sell. You won’t regret it. Thank you Roller Up!Elliott
We have to say that this is the best decision we did! During the pandemic, we undergone a backyard renovation project to create our oasis/cottage at home. An outbuilding was the focus point of this project and we knew, how much sun this building would get. Like anything since the pandemic started, with all prices went up and we were busting our budget, this was one item that we were glad that we did not scrape. With the photos below, one can see the difference of that sun directly shooting to your eyes, versus the UV 90% block afterwards. I believe the video shows the best difference on the effect RollerUP’s screen! We are truly appreciative of Alex and Eugene’s passion and hard work for their clients and would recommend their products to anyone in the market!
From my first interaction with ROLLerUP I was pleased; getting a phone call returned in the GTA is a feat unto itself! Star 1. It cost less than I thought it would. My roll up laneway gate arrived within the timeframe I was told, (star 2) but when installers arrived I wasn’t quite ready. They didn’t freak out, they advised me to reschedule. “We don’t mind, and we don’t want you to have to spend money later if the door is damaged”. Star 3. When installation finally happened I couldn’t have been more pleased. Brandon & Leo did a great job & made me feel as though my job was important, all the while being personable. Stars 4 and 5. Highly recommended.
The customer service at roller up shutters is nothing short of stellar. If I could put 10 stars I would. Marina and the entire team did an excellent job at meeting all of our expectations with our order. We ordered two very large shutters to enclose the kitchen area of our Cabana. From our first consultation to the final installation, it was timely, they gave updates and they were very accommodating with installation dates that worked with our schedule. The final product was perfect! Even the installers were professional, on time and took care of the work area as though it was their own place they were working in. Thank you to the entire team and we look forward to sending you as much business as we can.
My mother found this company searching on Google and I’m glad to say they are better than your average! It started with her just wanting a garage door roll up for our carport; the sales associate woman was so patient and helpful with her and the installers were very professional, really nice and didn’t leave until everything was clean and she knew exactly how to use everything! She loved the finished project so much that she called them back to install an awning in her backyard! Both look beautiful. Both work amazing thank you all so so much !! Highly recommend this company!
This is an excellent Company to deal with. I first dealt with RollerUp about 2 years ago as I was looking for someone to repair an old Rollag shutter. They came out to look at the job and discovered a broken plastic spindle reel guide and since parts were not available, they had a metal guide manufactured to make the repair. I have just had 2 additional shutters installed and the process from selection to measurements to manufacturing to installation date to installation all went very smotthly. I cannot say enough about the RollerUp employees- warm and friendly while very professional and competent even with all the issues with COVID. Great people, great product and a great experience.
As a residential design/build firm, we have used many sub-trades for various reasons. ROLLerUP created a rolling door for a cabana. Their service, communication and installation were impeccable. We received what we ordered and on time. We highly recommend ROLLerUP and will use them again without a doubt.
Thanks Roller up – i’m happy with the product your sold us but i’m even happier with your responsiveness and after sale service. No one (or company) is perfect, but how you treat and respond to your customers is the mark of a business that cares. You have exceeded my expectations and would refer your company to anyone that asks.
Once in a while you select a company that exceeds your expectations big time. Such is RollerUp. A fair price, good quality and completed ahead of schedule. My thanks to the team, especially quarterback Eugene and of course,, Roy.
I am very impressed, from the shutter itself to the packaging and the Smarties, the quality is as good or better than I expected. Dimensions, which were critical, were exact and every piece and part right down to the last screw, with some always needed extras, were included.Excellent customer service and follow up from start to finish by Irina.I used it for a home interior application to enclose a furnace room and it does exactly what I had planned, which I couldn’t achieve with a stud wall and door. Gives me extra space in the laundry room while still providing clear and easy access to all of the mechanicals. Operates very smoothly and quietly. Great product!
I came home one day opened my garage and found it would not close back up. After literally 40years of the shutter opening and closing effortlessly the run was over. I call “another Emergency” garage service hoping they could help and all they managed to do was Wreck the key to the lock. The next day I Called up Rollerup.ca, they quickly came out to my house inspected and started to get to work ASAP. After all was said and done the culprit the Motor was gone. They quickly ordered the parts required, and spent the rest of the time at the house inspecting and repair/servicing the 5 manual roll shutters replacing the “Tapes”. I am extremely happy with the due diligence and eagerness and professionalism of the Techs that came to the house. The Quality of workmanship that both the main office and the Techs has made me very happy . I would highly recommend RollerUp.ca
We had roll shutters installed in our home in all bedroom windows. It’s so great to finally have real darkness in the rooms when shutter are closed, and not being waken up by the morning light. It’s also great for both sound and climate insulation. We are very satisfied. Timing was respected, prices were okay, installation went fast and smoothly, and the quality looks good so far.
The Roller-up Shutter door is perfect for our new basement to cover up the electrical panel in our basement renovation. It adds a beautiful finishing touch and provides the perfect aesthetic and practical solution to “What do we do with the electrical panel?” question. The team at Roller-up and the quality of the finished product are amazing.
We purchased automated bug screens and shutters from ROLLerUP for our pool house. Product is excellent. Installation crew fantastic. Start to finish the customer services was very timely and professional. HIGHLY recommend them.
Have worked with ROLLerUP on a few projects this year. They have been great to work with – very quick to respond to requests and the check in often throughout the process. Their workmanship is of the highest quality and they stand behind their work if there are any problems.
We had an old swing open gate at the end of our laneway which was really starting to show its age. ROLLerUP was able to come out and guide us through the entire process of replacing it with a new laneway roll up door. They were really helpful throughout the whole process and now we have an awesome new door that can open and close with the press of a button.
I was left in a huge bind, Eugene was able to help me and solve the issue we were having. So glad I was able to get in contact with Rollerup. Very helpful, professional and genuinely willing to help!Thank you so much !
We installed a shutter in our pool house. Completed the look and is so functional. Roller-up helped us through the process – showed us lots of options and never tried to “up-sell” us. They installed the roller quickly – and we love the look and function. Perfect solution and great company
My Roller blinds are >20 years old and the original installer is no longer in business. When a part broke, I found ROLLerUP. Alex and his team identified the part I needed, kept me informed and saved me money by guiding me through the new part installation. I highly recommend this company.
From initial customer service and quote (thanks Irina) through production and finally installation (thanks Ryan and Rob), the team at ROLLerUP were pros. They installed roller shutters on three upstairs windows and have done a high quality job. The finished job looks great and the shutters work like a dream. And all done in less time than they originally estimated. Great work!
My wife and i were truly impressed with the in office staff, polite, knowledgeable, efficient. The two technicians that arrived at our cottage, Ryan and Rob to repair a walk-in door roll shutter, installed over 20 years ago were amazing. Polite, fast and spot on with the repairs. There was one issue and we sent an e-mail to the head office and received a response from the owner of the company who resolved the matter in a timely fashion. These people provide excellent service and understand the concept of public relations. We strongly recommend this company to anyone requiring new or repairs to existing products.
The slats on exterior roller shutters purchased from another windows installer some years ago, came apart, and in my haste, I yanked to housing off the guide rails, and broke their end caps. I spent some time looking for an installer that could just do the necessary repair. The first company (not RollerUP) sent someone to my home who told me that it was an easy fix by replacing the housing. Then I received an estimate from the company boss which was for a whole new assembly >$1000. I told them that I was not interested. He then sent me an invoice stating I owed them $150 just for the visit! RollerUP came by, took the measurements of the housing and installed it at a fraction of the price. I am so satisfied. Wonderful honest service, and a great team. Thanks Alex.
Had an amazing experience with Eugene and the team at ROLLerUP! Not only is it a great product, Eugene and the staff are incredibly knowledgeable, informative, helpful, and were always available for whatever questions my wife and I had. We had a door put up for our laneway entrance to our parking spot and would highly recommend this to anyone thinking of doing the same!
We just had a laneway garage door installed and were very happy with the experience and results. There was frequent and clear communication, the work was done in a timely manner, and we are really pleased with the quality of the door itself.
The team at RoLLerUp did an amazing job. We met them at the Home Show and discussed our project with them. They provided: a competitive quote, scheduled the work to be done and delivered on time. The installation was completed in less than a day even though they had to do extra work that was not expected. I would recommend them. Great job. Mike
We recently hired RollerUP for a lane-way garage installation. I spoke with a number of different companies as I was hesitant on who to choose because many of our neighbours had issues with the companies they dealt with and honestly I was not impressed with the quality of the product they installed.This all changed when I contacted RollerUP – from the initial conversation, site visit, installation, quality of the product and follow up appointments I could not have been more pleased.If anyone is thinking about a garage door, lane-way door etc., I would highly recommend RollerUP.Their professionalism and workmanship is top notch. They always showed up on time and were completely on budget which is very rare when dealing with home improvement companies.In my opinion these guys are the best in their field and would highly recommend them to anyone.Thank you RollerUP for making our lane-way more secure and better looking with such a high quality product and install.Happy in Toronto!!!
Hello, my name is Ben and let me start by saying I’ve never written a review because i’m really not a believer of the reviews that are written simply because one man’s truth is another lie but I really felt compelled to briefly describe my entire experience with Alex and Eugene. I’ll start off by saying my studio had a close call with an attempted break in so time was of the essence and I couldn’t wait the usual 3-4 weeks for installation. After meeting with Alex he assured me of an expedited time line, gave a competitive quote and executed everything, including installation flawlessly and without so much as a single error. I have a huge debt of gratitude to both of them and Roller-up for making myself and my staff feel like we were the most important clients ever and delivered everything that was promised to me. If you are looking for their services believe me when I tell you, they are the absolute BEST in the business. By far some of the most professional, detailed supplier/installers in any business. Thanks again to Alex and Eugene for all of your efforts in making us feel safe again.CheersBen
I can’t say enough about these guys except that they probably need to charge more for their services. Great websites, outstanding service, and quick turnaround. If you are looking for aluminum roller shutters or anything related stop now and give ROLLerUP a call. A+
The whole Rollerup team was great from my first inquiry to completion of the work done. Competitive pricing, quick responses to my inquiries, friendly, knowledgeable, skilled installers. Rollerup is a rare commodity of superior customer service where you won’t be disappointed.Ted P.
It’s so hard to get a contractor for a small job in Toronto. We had been looking for someone to install a roll-up garage door for our alley access for nearly a year when we found RollerUp. They replied to our request right away, all communications were excellent, and the work was done in just a few days at a very reasonable price. I highly recommend RollerUp.
What amazing service. I can’t say enough good things about these folks! We have had our door now for 2 years and it still looks great. We recently had an issue with the sensor and I called and was immediately able to get in touch with Eugene. Alex came out the next day right on time and took care of things quickly and efficiently. Even though our door is well out of warranty he did not want to charge me anything. How nice is that!!
Why should you consider asking us to install a new outdoor roll up privacy screen system for you? Our customers love these products! Just consider a few of the important advantages screen owners obtain:
Block unwelcome sun glare at certain hours;
Reduce the impact of noise from passing foot or street traffic;
Retain the ability to enjoy excellent views through open doors and windows;
Increase your household’s privacy;
Reduce the impact of uncomfortable seasonal breezes;
Add a popular, trendy permanent improvement to your residence or office!
When you call ROLLerUP you can expect the utmost professionalism & fair pricing. We provide you with honest explanations ensuring you know exactly what you are buying. All our onsite estimates and quotes are 100% Free. Call today and let us know how we can help you.
"Love love love my new privacy screens!!!"
“Finally we can enjoy the breeze in our back yard pool house with no bugs and sun!
Thank you ROLLerUP!
Customers appreciate the seamless way a roll up privacy screen integrates with our security roller shutters systems. Request our professional installation services to ensure a perfect fit! We’ll assist you in mastering the technical details of attaching a privacy screen to security roller shutters.